NEFA is committed to hiring individuals who reflect the diversity of the communities it serves, and is an equal opportunity employer.  Unless otherwise noted, send resume and cover letter to jobs@nefa.org (with the job title in the subject line) or by mail to:

Current Openings

New England Services Coordinator

Program Coordinator, National Dance Project

Finance & Information Technology Manager

TITLE: New England Services Coordinator

Reports to: Research Manager & Program Manager, Presenting & Touring

The New England Services Coordinator will work directly with the Research Manager and the Program Manager, Presenting & Touring to coordinate projects related to NEFA’s services that highlight and connect New England’s cultural communities. These services accompany NEFA’s work as a grant maker toward its mission to build the strength, knowledge, and leadership of the region’s creative sector, and include: commissioned research studies, surveys, meetings, events, and two free websites – MatchBook.org and CultureCount.  MatchBook.org features an easy-to-search directory of artists, performance spaces and presenting organizations, designed to “match” artists with presenters that “book” them to perform. CultureCount, New England’s Cultural Database, is NEFA’s online warehouse of data related to New England’s cultural nonprofits, artists, and creative businesses.

Specific Duties

• Develop and implement strategies to communicate and network with New England constituents – capturing stories and testimonials to share with the field;
• Serve as the New England services ‘help desk’ to answer phone and email inquiries from constituents who need assistance;
• Track and implement targeted program marketing efforts, including social networking, event coordination, mailings, presentations, materials, and displays for meetings and conventions;
• Generate content for periodic e-communications to users;
• Monitor content, data and technical issues; prioritize and implement solutions;
• Process CultureCount/MatchBook.org user accounts, subscriptions, and invoices
• Provide technical assistance with MatchBook.org profiles, CultureCount data downloads and surveys
• Participate in the assessment and improvement of CultureCount and MatchBook.org directories
• Track trends in CultureCount and MatchBook.org usage and analyze data related to these and other similar websites;
• Assist with field surveys and reports for stakeholders;
• Facilitate correspondence and contracts for creative economy data acquisition;
• Process and troubleshoot grant applicant accounts and data for NEFA’s online granting system built onto CultureCount;
• Coordinate project development between NEFA and outside vendors;
• Contribute ideas for sustainability, increased usage, and content improvement of NEFA services;
• Other duties as mutually agreed upon.
  
  

Skills

• Experience communicating and networking with a broad constituency base (including use of social media platforms and online marketing tools)
• Knowledge of Microsoft Word, Access, Excel, Google Analytics
• Excellent written and verbal communication skills
• Self reliance, attention to detail, ability to meet deadlines
• Highly organized
• Willingness to learn, be flexible, and help with problem solving 
• Interest in cultural community development
• Ability to coordinate multiple team members and projects
• Comfort with data and databases

Experience
2-3 years professional experience. 

Education
Bachelor’s Degree.

1. Provide information to program partners, presenters, artists, and funders through telephone conversations, e-mail and mailings;
2. Manage online grant applications and evaluations, providing assistance to applicants as needed;
3. Process all NDP grant applications and evaluations;
4. Coordinate three annual panel meetings including preparation of panel books, panelist/advisor schedules, reporting, and liaison activity;
5. Coordinate schedules for tour development with company managers and tour coordinators;
6. Coordinate the management of the Regional Dance Development Initiatives and other special projects as needed;
7. Make logistical arrangements for meetings and conferences;
8. Coordinate communications materials with Program Manager and communications staff;
9. With Program Manager, monitor grant making data and program budgets;
10. Prepare information for documentation and reporting to advisors, board, and funding sources;
11. Represent NDP to regional and national constituents;
12. Work with Director of Programs and Research & Learning Coordinator on program documentation and information sharing;
13. Coordinate and help oversee the work of the Program Associate;
14. Supervise NDP interns;
15. Travel to attend NDP panel meetings and conferences as appropriate

• Knowledge of dance and the dance field – national/international scope a plus;
• Strong organizational skills including  superior attention to detail, ability to meet deadlines, problem-solving, and the ability to multi-task;
• Ability to work independently and to initiate planning and implementation;
• Excellent written, verbal, and interpersonal communication skills;
• Knowledge of grants processes, preferably in choreography and touring;
• Knowledge of budget development and management;
• Proficient use of computer software programs: MS Word, MS Excel, Access and other database software, internet, and e-mail communication;
• Relevant degree.

• Experience in performing arts presentation, production or administration;
• Experience in grants program coordination and evaluation;
• Experience in planning and managing events and meetings;
• Experience in working with artists, presenters, artist management and other arts professionals;
• Experience in program documentation and evaluation;
• Experience supervising staff.

Reports to: Chief Financial Officer

1. Responsible for the administration of the NEFA fiscal software including the receipt, disbursement, and general ledger systems;
2. Oversee and ensure compliance with accounting and fiscal procedures and internal controls;
3. Design & maintain reports to support the budget process and management reporting for finance committee, board, and funders;
4. Oversee financial reporting and reimbursement process for federal funders;
5. Monitor NEFA cash flow, triggering transfers as necessary between checking, savings and line of credit
6. Ensure compliance with the recordkeeping requirements of federal, state and private funders;
7. Coordinate and oversee the auditor’s annual examination of NEFA and preparation of NEFA’s tax returns;

1. Oversee administration of payroll, benefits, and staff insurance coverage and related records;
2. Maintain all NEFA business insurance policies and recommend coverage changes as needed;
3. Administer the contracting process: review contracts, flag issues for the CFO, support staff use of template;
4. Develop and maintain compliance-related policy and procedures related to NEFA’s status as both grant maker and recipient, such as procurement, lobbying, applicant eligibility;

1. Set comprehensive strategy, plan, and budget for, NEFA’s technology resources (inclusive of program services, communications, and operations), overseeing maintenance and continuing improvement, and staff training;
2. Oversee work of outside technology service providers, project consultants, and partners;
3. Responsible for the administration and implementation of improvements to all modules of NEFA’s database software including fiscal, grants management, contacts tracking, and funder management.

• 5-10 years of significant accounting experience; 
• Public accounting and/or non-profit accounting experience preferred;
• Expert use of Microsoft Office Suite and financial accounting software programs; 
• Experience managing data & voice hardware and software functionality, and third party vendors of IT services and/or outsourced technology services;
• Resourceful problem-solving skills;
• Excellent written and verbal communication skills;
• Knowledge of and interest in the arts a plus.